Category Archives: Store Profiles

Retail notes from Seoul: A new era of beauty retail [Boots, Chicor, Lalavla, Olive Young]

The first stop on my Asia trip this May was Seoul, for Cosmobeauty 2018 trade show (check out my trade show review here) but also to do my customary store research. This is something I do whenever I travel; even if I have visited the country/city before.

I visit as many health & beauty retailers as possible; at  least one chain per distribution channel: drugstore, perfumery, department store, organic store (or equivalent) and whatever specific retail channel a particular country might have.

And then I spend hours in-store until the security staff and/or sales personnel is starting to give me suspicious looks ; ). I’m checking out the products that are displayed on the shelves: are there any interesting new beauty launches  – any new key ingredients? Product types? Packaging designs?

Does the retailer have any own label brands and if so, what do they look like? Is there just one own label range or a diversified portfolio of proprietary product ranges? What is the overall percentage of domestic brands vs. international brands? And what do the retail chains look like; do they offer any in-store services, features or activities to make shopping in a bricks ´n mortar store more exciting?

I  also take pictures, usually discreetly because retailers in Asia often forbid you to photograph their products or store interiors. Case in point: Chicor and Olive Young (more info in the article!); in one particular Olive Young store I was told no less than three times (by three different staff) that taking photos was not allowed! Although I am a law-abiding citizen by nature I tend to disregard these strictures and as a result I’ve become very good at clandestine photography : )

This was my fifth visit to Seoul and after the first couple of days I was struck by how rapidly the Korean beauty retail market is changing at the moment. And it all started less than two years ago.

There are three (!) new beauty retail chains on the market which offer a European-style perfumery multi-brand concept (and for the Korean beauty market this is is nothing less than revolutionary – again, more info on this in the article!) while drugstore market leader Olive Young is hastily refurbishing its stores across the capital in a scramble to keep up with all of the new competitors.

One week was barely enough to visit all of these new retailers and because so much is happening in the Korean beauty market at the moment, I think it is time for an overview article on all of the new beauty retail chains (with plenty of high-res pictures, of course).

Click on the link below!

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Retail notes from Bucharest: [Store Profile] MioBio

I just returned from a few days in Bucharest. It was my second visit to the Romanian capital and we were so lucky with the weather this time: very warm, blue sky and sunshine. Beautiful! And perfect weather for sight-seeing.

Most of my time was spent sauntering around the area between Calea Victorei, Piata Romana, Bulevardul General Gheorghe Magheru and Piata Universitatii. I also visited the Museum of Art Collections and sampled the new cocktail menus of my two favourite Bucharest bars (Fixmad and Origo by Night – Origo is a café which turns into an experimental cocktail bar after 8pm!).

I also discovered the recently opened craft beer pub Fabrica de Bere Buna (and became a firm fan of Romanian craft brewery Hop Hooligans in the process!) and in between I actually got some work done (mostly in Ted’s Coffee Co in University Square which has excellent espresso and strong wifi).

Also on my must-do list of things for this visit to Bucharest: check out organic beauty store MioBio!

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Retail notes from Sofia: [Store Profile] Zoya

I just returned from a short city trip to Sofia, the capital of Bulgaria. The city is absolutely worth a visit: a compact old town center which is perfect for walking around all day, with a wonderful hodge-podge of architectural styles (art nouveau/1930s/1950s and later). Most of the buildings are still very much in disrepair and/or graffitied/vandalised but enough houses have been renovated and restored that you can see the beauty of the cityscape.

My first visit to Sofia was in 2008 and back then the city looked a lot more – well, let’s say: unfinished! Today there is an almost palpable creative energy: new cafés and bars are opening in beautifully renovated historic buildings and small art galleries, fashion boutiques and maker/design stores are popping up everywhere.

And organic beauty/food retail chain Zoya is a perfect example of this new kind of urban development. The Bulgarian company’s first store was opened in 2009 which, presumably, makes Zoya one of Sofia’s organic retail pioneers. Today, Zoya operates three stores in Sofia as well as a flourishing online shop.

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Retail notes from Tokyo: [Store Profile] Hands Expo Culture Mall at Tokyu Plaza, Ginza

This is more of a pictorial article! I was in Ginza a few days ago and whilst I was navigating my way through Ginza subway station I almost accidentally strayed into Tokyu Plaza department store. Like so many of Tokyo’s department stores and malls, Tokyu Plaza has several direct exits to the underground public transport system. On my way to the Marounochi line I saw one of the exits for Tokyu Plaza and went in; was charmed by the food places and restaurants in the basement levels and decide to explore the store further. And this is how I ended up walking around the Hands Expo Culture Mall for almost an hour, admiring arts, crafts and foods from all over Japan.

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Retail notes from Seoul: [Store Profile] Agarbatti DIY

I discovered this store purely by accident: I was actually walking to Gwangjang Market when I saw the sign “Coffee & Cosmetic” on the other side of the street. These are two of my favourite things; so I obviously had to go and check this out. Turns out that Agarbatti is a really cool DIY cosmetics store / garden café.

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CBM Magazine: Retail Focus articles from 2016 [Ainz & Tulpe, Olive Young, Belport, Parashop, Wahanda, Mankind et. al.]

Here are some of the Retail Focus articles I wrote for CBM Magazine in 2016. Retail Focus is a monthly article series of short company/brand/store profiles.

I often write about retailers or stores that I have come across on my travels – like Japanese drugstore chain Ainz & Tulpe, Korean perfumery retailer Belport, Korean drugstore chain Olive Young or French parapharmacy chain Parashop.

This year we also published articles on interesting online retailers, like Vegane Pflege from Germany, UK salon booking company Wahanda (Wahanda also owns the Treatwell and Salonmeister sites) and men’s grooming store Mankind.

Other retailers, like US drugstore chains Ulta or CVS, I’ve never actually visited but still managed to write in-depth company profiles about them (thank you, Internet!).

The copyright to these articles belongs to HPCi Media/cosmeticsbusiness.com.

Enjoy!

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Retail notes from Tallinn: [Store Profile] Pillerkaar

During my weekend in Helsinki I also visited Tallinn, the capital of Estonia. From Helsinki, Tallinn is just 2-3 hours by ferry and there are hourly connections so it is the perfect day trip. It was my first visit to Estonia and after walking around the beautiful Old Town for a bit, I started on my must-visit list of local retailers, including a Stockmann outlet, a couple of supermarket chains and, most importantly, a store specialising in organic beauty: Pillerkaar!

Tallinn_Pillerkaar (1)

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Retail notes from Helsinki: [Store Profile] Ruohonjuuri

One of the retailers on my must-see list in Helsinki was organic supermarket chain Ruohonjuuri. Ruohonjuuri (the name translates as “grass roots”) is one of Finland’s organic food retail pioneers; their first store in Helsinki was opened in 1982. Today Ruohonjuuri has five stores in Helsinki and four outlets in other Finnish cities; they also operate an online store.

I had googled Ruohonjuuri prior to my trip and decided to visit their flagship store on Salomonkatu 5 in Helsinki’s Kamppii district: a very large and beautiful retail space, vis-à-vis from Kampii metro station. The store offers an extensive selection of fresh and dried organic foods, fruit and vegetables, frozen and chilled products and a spectacular organic beauty department, plus a treatment room where you can book a variety of face and beauty treatments.

Helsinki_Ruohonjuuri (28)

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Company Profile: Coop Switzerland

A few months ago I researched and wrote a company profile on Swiss supermarket chain Coop for one of my magazine projects. In the end, we decided not to use the Coop piece; so here it is (updated and annotated!). Coop is an interesting retailer: like its competitor Migros, the company has very strong position in the Swiss food market – basically, there is Migros (market leader) and Coop and that’s pretty much it as far as supermarket chains are concerned. At least in German Switzerland.

During my article research I noticed how closely  Coop’s brand line-up reflects current food trends: over the past few years, the company has added a number of organic, regional and vegetarian own label brands. And this June, Coop signed a distribution agreement with Berlin-based vegan supermarket chain Veganz. Another interesting project is Coop’s new market place Siroop.ch, the first online store in Switzerland to offer products from local, regional and international manufacturers on one retail platform. For more information on Siroop, scroll down the article!

Zürich (23)

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Retail notes from Szczecin: [Store Profile] Vegananda

A few days ago I spent the day in Szczecin (or “Stettin”,  as it is called in German), a city in Poland which is located very close to the country’s border with Germany. From Berlin, Stettin is an easy day trip (the direct train takes just 1 h 50 minutes!) so I like to visit every once in a while.

In this case I hadn’t been to Stettin for a couple of years so I used the opportunity to do some store checks (Rossmann, Douglas, Sephora, Hebe, Drogeria Natura, Dayli, Carrefour, Auchan), keeping an eye out for new beauty brands (organic and otherwise!) and also checking on the organic food situation while I was there.

On my recent trip to Budapest I had been surprised by the strong presence of Vegan and Paleo foods in the city (check out my store profile of Bio-Barát) so I was on the lookout for similar developments in Stettin. And I did find something interesting: Vegananda, a charming little Vegan store and café which was opened exactly a year ago.

Stettin, Vegananda (1)

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