Category Archives: Store Profiles

Retail notes from Seoul: [Store Profile] Olive Young Lifestyle Experience Center in Myeong-dong

[EDIT 11/5/2018 – Following a major relaunch of the Olive Young store brand across Korea, and the opening of several new (and considerably larger) Olive Young outlets in Seoul, the Myeong-Dong Lifestyle Experience Center was completely remodelled in line with Olive Young’s new look. The store looks entirely different now, with a new interior design and a different brand portfolio; more style and less hallyu. You’re therefore about to take a step into the Olive Young chain’s retail history ; )]

On my very first evening in Myeung-dong area I was randomly walking along the streets, enjoying the very special Myeung-dong evening experience: crowds of shoppers pushing along the narrow streets, music blaring from every store and restaurant, sales staff standing outside the beauty stores announcing special offers to try and lure customers inside, food stalls everywhere, more crowds, more noise…..

Then I drifted past an Olive Young store, one of the many branches that Korea’s leading drugstore retailer operates in the central Seoul area. This particular outlet looked different though, so I drifted right back to check it out. The store was much bigger than the average Olive Young retail space; new, stylish and sophisticated-looking – and indeed, as it turned out this is a new Olive Young retail format. The “Lifestyle Experience Center”, opened in 2012, is an attractive beauty concept store with an integrated café area and a strong hallyu flavour.

Olive Young Myeung-dong (40)

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Store Profile: Original Unverpackt in Kreuzberg, Berlin

Last autumn an unusual store opened here in Berlin: Original Unverpackt (lit. “originally unpackaged”) is the city’s first supermarket to sell groceries without packaging and in bulk. OU’s founders Milena Glimbovski and Sara Wolf raised the money for their project via crowdfunding which ensured a lively debate in the German media about packaging waste, recycling and food wastage, long before the store even opened.

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Retail notes from Taipei: [Store Profile] MasKingdom in Ximen

A few days ago I spent the afternoon in the Ximen area of Taipei. Ximen is a teen-oriented neighbourhood which is also called the “Harajuku of Taipei” [Harajuku is a Tokyo area famous for its teen/street fashion style]. The streets in Ximen are full of food stalls, restaurants and cosmetics retailers (including Korean chains Nature Republic, Etude House, Skin Food, Tony Moly and Face Shop, Sasa from Hong Kong and Western favourites L’Occitane and The Body Shop). There are game arcades, cinemas and fashion/accessories stores – Ximen is very loud, very colourful and very VERY crowded. On the weekends this is where large numbers of Taipei’s youngsters hang out.

I was walking aimlessly around the Ximen streets when all of a sudden I came upon MasKingdom – a store which specializes in face masks. Now, this in itself is nothing special: face masks (the foldable kind) are an integral part of the Taiwanese beauty market and the country is famous for its face masks manufacturers (the best-known brands include Sexy Look, My Beauty Diary and LoveMore).  In Taiwan, face masks are a staple in every drugstore and every perfumery chain. However, MasKingdom has a different – and very cool – brand concept.

Maskingdom (1)

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Retail notes from Tokyo: [Store Profile] Organic beauty at Cosmekitchen

If you’re interested in organic cosmetics, a visit to Cosmekitchen (Mash Beauty Lab) is practically mandatory. It is Japan’s biggest organic beauty store chain: the first Cosmekitchen store opened in 2004 and the company currently operates 30 outlets across Japan. The majority of the stores are in the Kanto area on Honshu island.

Although the organic beauty market in Japan is growing constantly, I think it is still primarily an urban trend – I noticed that Cosmekitchen stores seem to be mostly located in larger cities. The retailer’s outlets are usually shop-in-shop areas that are based in department stores; in Tokyo, for example, five of the Cosmekitchens are situated in outlets of the Lumine department store chain.

Cosmekitchen Hikarie (1)

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29/10/2014 · 10:42

Retail notes from Tokyo: [Store Profile] Retail at RanKingRanQueen

There is a Japanese store chain which is even more focused on the trend aspect of FMCG retail than @cosme. RanKingRanQueen sells cosmetics, confectionery, beverages and books strictly according to what the three top-sellers are in each category. There are four RanKingRanQueen stores in Japan; two in Tokyo, one in Yokohama and one store in Osaka.

The stores are located in busy train stations since this is where commuter traffic and especially the trend-driven younger consumers (the main target demographic of the store chain!) congregate. I visited the RanKingRanQueen store in Yokohama – it’s located in Azamino station (one of the stops on the Tokyu Den-en-toshi line from Shibuya) directly opposite the main ticket gates.

IMG_1031

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Retail notes from Tokyo: [Store Profile] Hansel & Gretel

On the list of my must-see stores in Tokyo was an intriguing-sounding shop in the Western parts of the city: Hansel & Gretel (yes, the store is indeed named after the Grimm Brothers’ famous fairy tale!) is located in the affluent suburb of Seijo.

Seijo area (2)

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Retail notes from Tokyo: [Store Profile] Online/offline beauty @cosme

I was eager to see the stores of @cosme, a Japanese beauty chain with a retail concept that is strongly driven by social media network. The @cosme approach is an ingenious merger of online and offline retail.
[EDIT 30/01/2018: @cosme finally has an English-language version of the website! Check out: https://www.cosme.com/en; it’s just a part of @cosme’s huge Japanese language database but still, yay!
EDIT 24/01/2020: A couple of weeks ago @cosme opened a massive multi-storey outlet in Harajuku, opposite the Omotesando entrance of Harajuku JR station. This new store is stupendous – it makes all other @cosme outlets in Tokyo look boring and even dated; so if you’re in Harajuku or Omotesando area, do yourself a favour and visit it!]

@cosme is Japan’s largest cosmetics online store and it is also the country’s biggest virtual beauty community. The company’s websites are www.cosme.com and www.cosme.net so every Japanese Internet user who searches for anything to do with cosmetics ends up at @cosme sooner or later. @cosme’s main target group are consumers aged 16-25 which means that the website and its online community are hugely influential in the trend-driven teen and young adult consumer demographic in Japan.

@cosme’s very successful retail venture actually started with a simple review website: cosme.net was launched in 1999 and became popular very quickly. In 2001, the company behind @cosme (marketing agency iStyle), launched online store cosme.com. @cosme sells an extensive range of Japanese, Asian and Western mass market, masstige and premium brands. Whether you are looking for a Japanese face mask, a Korean eyelash lotion or Chanel’s latest whitening face serum, it is all available on @cosme.

@cosme (1)

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Retail notes from Tokyo: [Store Profile] Sincere Garden in Omotesando

I arrived in Tokyo four days ago. It is my first visit since 2007 and I am happy to state that I love the city as much as ever! Time is flying and I have already crossed off quite a few items on my rather long list of places and stores that I wanted to see. However, there is still so much to do! Tomorrow CosmeTokyo trade show begins and at the end of next week I am going to Gifu province for a couple of days and a few days after that I’m off to Taipei; so every day counts!

Today I spent the day in Omotesando neighbourhood near Harajuku; one of the  centers of Tokyo’s famously shrill teen culture. Besides visiting the Ota Memorial Museum of Art (wonderful ukiyo-e [traditional Japanese wood block prints], a visit is highly recommended!), I wanted to check out Sincere Garden, a beauty salon which, according to Google/Google Translate, is one of the few Tokyo stockists of Japanese organic brand Quon.

Sincere Garden (5)

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Mintel articles: Kauf dich Glücklich and Beauty & Nature

Here are two more Mintel articles, from June and July 2014 – concept store Kauf dich Glücklich in Berlin and organic perfumery Beauty & Nature in Leipzig. Continue reading

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Retail notes from Zurich: Changemaker – Holy Cow!

Last week I spent another few days in Zurich. Whilst walking around the city center I came across two very cool places. Both locations caught my attention not just because of their attractive merchandise, but also because of the unusual retail concept. Continue reading

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